Terms and Conditions for Don Pablo Barbershop Zagreb

Effective Date: 3/1/2025

Welcome to Don Pablo Barbershop! By visiting our barbershop or using our services, you agree to the following terms and conditions. Please read them carefully.


1. Appointments and Walk-ins

1.1 Appointments

Customers are encouraged to book appointments through our online booking system, phone, or in-person.

Please arrive at least 5 minutes before your scheduled appointment.

1.2 Walk-ins

Walk-in customers are served on a first-come, first-served basis, subject to availability.

1.3 Late Arrivals

If you arrive more than 10 minutes late, we may need to reschedule or cancel your appointment to accommodate other customers.


2. Cancellations and Rescheduling

2.1 Cancellation Policy

Cancellations must be made at least 24 hours before the scheduled appointment time.

Failure to cancel in advance may result in a cancellation fee of 20 euros.

2.2 Rescheduling

Customers can reschedule appointments up to 24 hours in advance without any penalty.


3. Payments

3.1 Accepted Methods

We accept cash, credit/debit cards, and digital payments such as [Insert Digital Payment Options].

3.2 Refund Policy

All payments are non-refundable once services are completed. If you are unsatisfied with a service, please notify us immediately, and we will make reasonable efforts to address your concerns.


4. Code of Conduct

4.1 Respect for Staff and Customers

Disruptive behavior, harassment, or inappropriate conduct towards staff or other customers will not be tolerated.

4.2 Cleanliness

For hygiene and safety reasons, customers must maintain cleanliness during their visit.


5. Liability

5.1 Personal Items

Don Pablo Barbershop is not responsible for the loss, theft, or damage of personal items.

5.2 Injuries or Reactions

While we take utmost care during services, Don Pablo Barbershop is not liable for any injuries or adverse reactions resulting from services or products used.


6. Promotions and Discounts

6.1 Special Offers

Promotions and discounts are subject to terms specified at the time of the offer and cannot be combined with other discounts.

6.2 Loyalty Programs

Loyalty rewards are non-transferable and have no cash value.


7. Privacy Policy

7.1 Personal Information

We collect and store personal information solely for booking and communication purposes. Your information will not be shared with third parties without consent.


8. Changes to Terms and Conditions

Don Pablo Barbershop reserves the right to amend these Terms and Conditions at any time. Updates will be posted on our website or displayed in the barbershop.


By choosing Don Pablo Barbershop, you agree to these Terms and Conditions. Thank you for your patronage, and we look forward to serving you!